All Collections
FAQs
What happens if I go over the meeting limit on the Starter Plan?
What happens if I go over the meeting limit on the Starter Plan?
A
Written by Abigail Campbell
Updated over a week ago

Starter plans are allotted 20 meetings a month, plus an additional 10 meetings per new member of your organization, with a cap at 50 meetings in total.

If you surpass your meeting limit within your monthly cycle, you are unable to access notes for any meetings beyond that limit. At the start of your next monthly cycle, excess meetings from the past month will be available BUT they will count towards your meetings for the new month.

Upgrading to a Pro plan will immediately unlock any meeting that was previously above your monthly allotment.

NOTE: monthly cycles are not based on calendar months but rather on when you created your Supernormal account. For example, if you created your account on the 10th of the month, your monthly cycle will renew on the 10th of each subsequent month.

Did this answer your question?