# Supernormal Support

> How can we help?

## Português do Brasil

### Atualizações Supernormais

- [Como e por que o Supernormal está mudando](https://help.supernormal.com/pt-BR/articles/13890833-como-e-por-que-o-supernormal-esta-mudando.md): Bem-vindo ao Supernormal App Captures — Adeus à extensão do Chrome e aos bots.
- [O que são os novos lançamentos do Supernormal?](https://help.supernormal.com/pt-BR/articles/13288017-o-que-sao-os-novos-lancamentos-do-supernormal.md): Uma forma fácil de encontrar as atualizações do aplicativo Supernormal
- [O Supernormal está lançando novos preços?](https://help.supernormal.com/pt-BR/articles/14691492-o-supernormal-esta-lancando-novos-precos.md): O lançamento de preços mais recente do Supernormal

### Configurando

- [Baixe o aplicativo para o seu sistema](https://help.supernormal.com/pt-BR/articles/11801191-baixe-o-aplicativo-para-o-seu-sistema.md)
- [Primeiros passos com o aplicativo desktop do Supernormal](https://help.supernormal.com/pt-BR/articles/11776427-primeiros-passos-com-o-aplicativo-desktop-do-supernormal.md)
- [Conectando seu calendário](https://help.supernormal.com/pt-BR/articles/7175233-conectando-seu-calendario.md): Saiba como conectar seu calendário para capturar automaticamente todos os seus eventos.
- [Configure suas preferências de captura](https://help.supernormal.com/pt-BR/articles/14489157-configure-suas-preferencias-de-captura.md): Escolha se deseja que capturemos e detectemos reuniões automaticamente ou de forma manual
- [Configurando suas preferências de idioma](https://help.supernormal.com/pt-BR/articles/5664813-configurando-suas-preferencias-de-idioma.md): Obtenha as transcrições mais precisas configurando o idioma que você fala
- [Como capturar conversas no desktop](https://help.supernormal.com/pt-BR/articles/11801221-como-capturar-conversas-no-desktop.md): Seja em uma reunião agendada, em uma sessão de brainstorming improvisada ou em uma conversa presencial, estamos aqui para ajudar. Veja três formas de capturar suas conversas com o aplicativo deskto...
- [Capturando conversas presenciais pelo celular](https://help.supernormal.com/pt-BR/articles/14288799-capturando-conversas-presenciais-pelo-celular.md): Capturando conversas via Supernormal Web no seu dispositivo móvel
- [Conectar Gmail e Google Drive](https://help.supernormal.com/pt-BR/articles/13613866-conectar-gmail-e-google-drive.md)

### Funcionalidades Pós-Reunião

- [Agentes do Supernormal](https://help.supernormal.com/pt-BR/articles/13943209-agentes-do-supernormal.md): O Supernormal não é mais apenas para anotações de reuniões. É para todo o trabalho com clientes que você realiza diariamente — crie apresentações, planilhas, documentos de estratégia, planos de tra...
- [Supernormal MCP](https://help.supernormal.com/pt-BR/articles/14484919-supernormal-mcp.md): O contexto das suas reuniões, onde quer que você trabalhe
- [Atalhos](https://help.supernormal.com/pt-BR/articles/12660049-atalhos.md)
- [Projetos \(anteriormente Pastas\)](https://help.supernormal.com/pt-BR/articles/12986193-projetos-anteriormente-pastas.md)
- [O que acontece depois que o Supernormal captura minha reunião?](https://help.supernormal.com/pt-BR/articles/11801215-o-que-acontece-depois-que-o-supernormal-captura-minha-reuniao.md)
- [Compartilhar resumos de reuniões](https://help.supernormal.com/pt-BR/articles/12067694-compartilhar-resumos-de-reunioes.md)
- [Encontre o que você precisa com a Busca](https://help.supernormal.com/pt-BR/articles/12886165-encontre-o-que-voce-precisa-com-a-busca.md)
- [Biblioteca](https://help.supernormal.com/pt-BR/articles/14136358-biblioteca.md)

### Gerenciamento de Conta

- [Atualizar o endereço de e-mail da sua cont](https://help.supernormal.com/pt-BR/articles/7238965-atualizar-o-endereco-de-e-mail-da-sua-cont.md)
- [Desinstalar a extensão do Chrome](https://help.supernormal.com/pt-BR/articles/9155115-desinstalar-a-extensao-do-chrome.md)
- [Como faço para excluir minha conta?](https://help.supernormal.com/pt-BR/articles/7208054-como-faco-para-excluir-minha-conta.md)
- [Alterando seu calendário sincronizado](https://help.supernormal.com/pt-BR/articles/12540890-alterando-seu-calendario-sincronizado.md)
- [Excluindo uma reunião da sua conta](https://help.supernormal.com/pt-BR/articles/9155113-excluindo-uma-reuniao-da-sua-conta.md)
- [Planos e Preços](https://help.supernormal.com/pt-BR/articles/8563080-planos-e-precos.md)
- [Planos e Preços do Supernormal 2.0](https://help.supernormal.com/pt-BR/articles/14418695-planos-e-precos-do-supernormal-2-0.md): Nossos novos planos de preços sendo lançados em abril de 2026
- [Uso e Créditos](https://help.supernormal.com/pt-BR/articles/14645308-uso-e-creditos.md): Visualizando seu uso atual de créditos nos planos de preços da Supernormal
- [Fazer upgrade para o plano Equipe ou Business](https://help.supernormal.com/pt-BR/articles/8563104-fazer-upgrade-para-o-plano-equipe-ou-business.md)
- [Adicionar ou alterar seu método de pagamento](https://help.supernormal.com/pt-BR/articles/7193884-adicionar-ou-alterar-seu-metodo-de-pagamento.md)
- [Entendendo como as Organizações funcionam](https://help.supernormal.com/pt-BR/articles/7175285-entendendo-como-as-organizacoes-funcionam.md)
- [Tipos de funções no Supernormal](https://help.supernormal.com/pt-BR/articles/9564775-tipos-de-funcoes-no-supernormal.md)
- [Transferir a propriedade da sua Organização](https://help.supernormal.com/pt-BR/articles/9564754-transferir-a-propriedade-da-sua-organizacao.md)
- [Alterar a função de um membro](https://help.supernormal.com/pt-BR/articles/9564742-alterar-a-funcao-de-um-membro.md): Visualize e gerencie as funções dos membros na sua organização.
- [Desmantelando uma Organização](https://help.supernormal.com/pt-BR/articles/7208241-desmantelando-uma-organizacao.md)
- [Selecionar administradores para sua organização](https://help.supernormal.com/pt-BR/articles/9155114-selecionar-administradores-para-sua-organizacao.md)
- [Configurando o Okta SSO](https://help.supernormal.com/pt-BR/articles/9617456-configurando-o-okta-sso.md)

### Solução de Problemas

- [Por que não consigo baixar o aplicativo Supernormal?](https://help.supernormal.com/pt-BR/articles/11801236-por-que-nao-consigo-baixar-o-aplicativo-supernormal.md)
- [Estou tendo problemas para fazer login no aplicativo Supernormal](https://help.supernormal.com/pt-BR/articles/12025562-estou-tendo-problemas-para-fazer-login-no-aplicativo-supernormal.md)
- [Perguntas sobre o Supernormal.com](https://help.supernormal.com/pt-BR/articles/11801253-perguntas-sobre-o-supernormal-com.md)
- [Por que o aplicativo Supernormal não está detectando minhas reuniões?](https://help.supernormal.com/pt-BR/articles/11801241-por-que-o-aplicativo-supernormal-nao-esta-detectando-minhas-reunioes.md)
- [Como envio feedback ou reporto um bug?](https://help.supernormal.com/pt-BR/articles/11801244-como-envio-feedback-ou-reporto-um-bug.md)
- [Não há anotações para minha reunião](https://help.supernormal.com/pt-BR/articles/7209976-nao-ha-anotacoes-para-minha-reuniao.md)
- [Como fechar o aplicativo se ele não estiver respondendo?](https://help.supernormal.com/pt-BR/articles/14694681-como-fechar-o-aplicativo-se-ele-nao-estiver-respondendo.md): Passos a seguir caso o aplicativo não esteja respondendo.

### Perguntas Frequentes \(FAQs\)

- [Só posso capturar reuniões online?](https://help.supernormal.com/pt-BR/articles/11801265-so-posso-capturar-reunioes-online.md)
- [Quais idiomas o aplicativo desktop do Supernormal suporta?](https://help.supernormal.com/pt-BR/articles/11801275-quais-idiomas-o-aplicativo-desktop-do-supernormal-suporta.md)
- [Por que minha transcrição não tem os participantes identificados?](https://help.supernormal.com/pt-BR/articles/11801277-por-que-minha-transcricao-nao-tem-os-participantes-identificados.md)
- [Quais outros recursos estão disponíveis no aplicativo Supernormal?](https://help.supernormal.com/pt-BR/articles/11801282-quais-outros-recursos-estao-disponiveis-no-aplicativo-supernormal.md)
- [Políticas e Diretrizes](https://help.supernormal.com/pt-BR/articles/9155462-politicas-e-diretrizes.md)
- [Quais navegadores são suportados pela extensão do Supernormal?](https://help.supernormal.com/pt-BR/articles/9155108-quais-navegadores-sao-suportados-pela-extensao-do-supernormal.md)
- [Com quais sistemas operacionais o Supernormal funciona?](https://help.supernormal.com/pt-BR/articles/7208093-com-quais-sistemas-operacionais-o-supernormal-funciona.md)
- [Posso sincronizar mais de um calendário com minha conta Supernormal?](https://help.supernormal.com/pt-BR/articles/9155096-posso-sincronizar-mais-de-um-calendario-com-minha-conta-supernormal.md)
- [Minimizando seu bloco de notas durante a reunião](https://help.supernormal.com/pt-BR/articles/13169827-minimizando-seu-bloco-de-notas-durante-a-reuniao.md): Como minimizar seu bloco de notas e widget durante uma reunião
- [Qual é a duração mínima e máxima de uma reunião?](https://help.supernormal.com/pt-BR/articles/7208022-qual-e-a-duracao-minima-e-maxima-de-uma-reuniao.md)
- [O Supernormal é compatível com HIPAA?](https://help.supernormal.com/pt-BR/articles/9155116-o-supernormal-e-compativel-com-hipaa.md)
- [Existe uma API disponível?](https://help.supernormal.com/pt-BR/articles/7208035-existe-uma-api-disponivel.md)
- [Como atualizo meu método de pagamento?](https://help.supernormal.com/pt-BR/articles/7208061-como-atualizo-meu-metodo-de-pagamento.md)
- [Como atualizo o aplicativo desktop do Supernormal?](https://help.supernormal.com/pt-BR/articles/14007650-como-atualizo-o-aplicativo-desktop-do-supernormal.md)
- [Por que as capturas às vezes são salvas como "Reunião às 9h02" em vez do nome da reunião?](https://help.supernormal.com/pt-BR/articles/14025854-por-que-as-capturas-as-vezes-sao-salvas-como-reuniao-as-9h02-em-vez-do-nome-da-reuniao.md)

## English

### Supernormal Updates

- [How and why has Supernormal changed this past year?](https://help.supernormal.com/en/articles/13890833-how-and-why-has-supernormal-changed-this-past-year.md): Hello Supernormal App Captures — Goodbye Chrome Extension and Bots.
- [What are Supernormal's new releases?](https://help.supernormal.com/en/articles/13288017-what-are-supernormal-s-new-releases.md): An easy way to find updates for the Supernormal app
- [Is Supernormal releasing new pricing?](https://help.supernormal.com/en/articles/14691492-is-supernormal-releasing-new-pricing.md): Supernormal's most recent pricing release

### Getting Started

- [Download the app for your system](https://help.supernormal.com/en/articles/11801191-download-the-app-for-your-system.md)
- [Get started with the Supernormal desktop app](https://help.supernormal.com/en/articles/11776427-get-started-with-the-supernormal-desktop-app.md)
- [Connecting your Calendar](https://help.supernormal.com/en/articles/7175233-connecting-your-calendar.md): Learn how to connect your calendar to automatically capture all of your calendar events
- [Set your Capture preferences](https://help.supernormal.com/en/articles/14489157-set-your-capture-preferences.md): Choose whether you'd like us to automatically capture and detect meetings or capture manually
- [Setting your language preferences](https://help.supernormal.com/en/articles/5664813-setting-your-language-preferences.md): Get the most accurate transcripts by setting your spoken language
- [How to capture Desktop conversations](https://help.supernormal.com/en/articles/11801221-how-to-capture-desktop-conversations.md): Whether you're hosting a scheduled meeting, diving into an impromptu brainstorming session, or having a discussion in-person, we’ve got you covered. Here are three ways to capture your conversati...
- [Capturing in-person Mobile conversations](https://help.supernormal.com/en/articles/14288799-capturing-in-person-mobile-conversations.md): Capturing conversations via Supernormal Web on your mobile device
- [Connect Gmail & Google Drive](https://help.supernormal.com/en/articles/13613866-connect-gmail-google-drive.md)

### Post-Meeting Features

- [Supernormal Agents](https://help.supernormal.com/en/articles/13943209-supernormal-agents.md): Supernormal is no longer just for meeting notes. It's for all the client work you take on daily - create presentations, spreadsheets, strategy documents, daily work plans, and more.
- [Supernormal MCP](https://help.supernormal.com/en/articles/14484919-supernormal-mcp.md): Your meeting context, wherever you work
- [Shortcuts](https://help.supernormal.com/en/articles/12660049-shortcuts.md): Use the same post meeting prompt often? Want to re-work your notes in another style/template? Now we've given you an easier way to interact with your meetings via shortcuts
- [Projects \(formerly Folders\)](https://help.supernormal.com/en/articles/12986193-projects-formerly-folders.md): Projects are a great way to organize your meeting notes and tasks you've run
- [What happens after Supernormal captures my meeting?](https://help.supernormal.com/en/articles/11801215-what-happens-after-supernormal-captures-my-meeting.md)
- [Share meeting summaries](https://help.supernormal.com/en/articles/12067694-share-meeting-summaries.md): An easy way to share meeting summaries post capture, formatted beautifully.
- [Find what you need with Search & Filters](https://help.supernormal.com/en/articles/12886165-find-what-you-need-with-search-filters.md): Find what you need—fast.
- [Library](https://help.supernormal.com/en/articles/14136358-library.md): Find what you've generated more easily with your Library

### Account Management 

- [Update the email address on your account](https://help.supernormal.com/en/articles/7238965-update-the-email-address-on-your-account.md)
- [Uninstalling the Chrome extension](https://help.supernormal.com/en/articles/9155115-uninstalling-the-chrome-extension.md)
- [How do I delete my account?](https://help.supernormal.com/en/articles/7208054-how-do-i-delete-my-account.md)
- [Changing your synced calendar](https://help.supernormal.com/en/articles/12540890-changing-your-synced-calendar.md)
- [Deleting a meeting from your account](https://help.supernormal.com/en/articles/9155113-deleting-a-meeting-from-your-account.md)
- [Plans & Pricing \(legacy\)](https://help.supernormal.com/en/articles/8563080-plans-pricing-legacy.md): Supernormal offers 3 plan tiers to support your team according to its needs; Starter, Pro and Business.
- [Supernormal 2.0 Plans & Pricing](https://help.supernormal.com/en/articles/14418695-supernormal-2-0-plans-pricing.md): Our new pricing plans being rolled out April 2026
- [Usage & Credits](https://help.supernormal.com/en/articles/14645308-usage-credits.md): Viewing your current credit usage with Supernormal's pricing packages
- [Adjusting your Team \(formerly pro\) or Business plan](https://help.supernormal.com/en/articles/8563104-adjusting-your-team-formerly-pro-or-business-plan.md): Upgrade your plan to take advantage of meeting coverage, collaborative workflows, custom agents, & more
- [View and download invoices](https://help.supernormal.com/en/articles/8545765-view-and-download-invoices.md): If you’re the owner or admin for your organization, you can easily access your invoices and payment receipts.
- [Add or change your payment method](https://help.supernormal.com/en/articles/7193884-add-or-change-your-payment-method.md): Update your payment method as needed
- [I just renewed/upgraded my plan - what happens when I change over to the new credit subscription?](https://help.supernormal.com/en/articles/14790206-i-just-renewed-upgraded-my-plan-what-happens-when-i-change-over-to-the-new-credit-subscription.md)
- [Understanding how Organizations work](https://help.supernormal.com/en/articles/7175285-understanding-how-organizations-work.md): Understand how organizations are created, and how to manage your organization settings and members
- [Types of roles in Supernormal](https://help.supernormal.com/en/articles/9564775-types-of-roles-in-supernormal.md)
- [Transfer ownership of your Organization](https://help.supernormal.com/en/articles/9564754-transfer-ownership-of-your-organization.md)
- [Change a member’s role](https://help.supernormal.com/en/articles/9564742-change-a-member-s-role.md): View and manage the role of members in your organization
- [Dismantling an Organization](https://help.supernormal.com/en/articles/7208241-dismantling-an-organization.md)
- [Select admins for your organization](https://help.supernormal.com/en/articles/9155114-select-admins-for-your-organization.md)
- [Setting up Okta SSO](https://help.supernormal.com/en/articles/9617456-setting-up-okta-sso.md)

### Troubleshooting

- [Why can’t I download the Supernormal app?](https://help.supernormal.com/en/articles/11801236-why-can-t-i-download-the-supernormal-app.md): If you're unable to download the Supernormal app, this is typically due to system compatibility requirements.
- [I’m having trouble logging into the Supernormal app](https://help.supernormal.com/en/articles/12025562-i-m-having-trouble-logging-into-the-supernormal-app.md)
- [Supernormal.com Questions](https://help.supernormal.com/en/articles/11801253-supernormal-com-questions.md)
- [Why isn't the Supernormal app detecting my meetings?](https://help.supernormal.com/en/articles/11801241-why-isn-t-the-supernormal-app-detecting-my-meetings.md)
- [How do I submit feedback or report a bug?](https://help.supernormal.com/en/articles/11801244-how-do-i-submit-feedback-or-report-a-bug.md)
- [There are no notes for my meeting](https://help.supernormal.com/en/articles/7209976-there-are-no-notes-for-my-meeting.md)
- [How do I quit my app if its being unresponsive?](https://help.supernormal.com/en/articles/14694681-how-do-i-quit-my-app-if-its-being-unresponsive.md): Steps to take if your app is being unresponsive
- [One- sided or missing transcripts](https://help.supernormal.com/en/articles/15901657-one-sided-or-missing-transcripts.md)

### FAQs

- [Can I only capture online meetings?](https://help.supernormal.com/en/articles/11801265-can-i-only-capture-online-meetings.md)
- [What languages does the Supernormal desktop app support?](https://help.supernormal.com/en/articles/11801275-what-languages-does-the-supernormal-desktop-app-support.md)
- [Supernormal Referral Program](https://help.supernormal.com/en/articles/15923176-supernormal-referral-program.md): Wondering how to refer friends or colleagues and how to earn?
- [Why doesn't my transcript have speakers labeled?](https://help.supernormal.com/en/articles/11801277-why-doesn-t-my-transcript-have-speakers-labeled.md)
- [What other features are available on the Supernormal app?](https://help.supernormal.com/en/articles/11801282-what-other-features-are-available-on-the-supernormal-app.md)
- [Which languages does Supernormal support?](https://help.supernormal.com/en/articles/7208097-which-languages-does-supernormal-support.md)
- [Policies and Guidelines](https://help.supernormal.com/en/articles/9155462-policies-and-guidelines.md)
- [Which operating systems does Supernormal work with?](https://help.supernormal.com/en/articles/7208093-which-operating-systems-does-supernormal-work-with.md)
- [Can I sync more than one calendar to my Supernormal account?](https://help.supernormal.com/en/articles/9155096-can-i-sync-more-than-one-calendar-to-my-supernormal-account.md)
- [Minimizing your notepad in meeting](https://help.supernormal.com/en/articles/13169827-minimizing-your-notepad-in-meeting.md): How to minimize your notepad and widget in meeting
- [How long or short can a meeting be?](https://help.supernormal.com/en/articles/7208022-how-long-or-short-can-a-meeting-be.md)
- [Is Supernormal HIPAA compliant?](https://help.supernormal.com/en/articles/9155116-is-supernormal-hipaa-compliant.md)
- [Is there an API available?](https://help.supernormal.com/en/articles/7208035-is-there-an-api-available.md)
- [How do I update my payment method?](https://help.supernormal.com/en/articles/7208061-how-do-i-update-my-payment-method.md)
- [How do I update my Supernormal Desktop App?](https://help.supernormal.com/en/articles/14007650-how-do-i-update-my-supernormal-desktop-app.md): Updating your desktop app to ensure you have all the latest releases available to you
- [Why are captures sometimes saved as “Meeting at 9:02” instead of the meeting name?](https://help.supernormal.com/en/articles/14025854-why-are-captures-sometimes-saved-as-meeting-at-9-02-instead-of-the-meeting-name.md)