If you are a Mac user, you will see You, Speaker 1, Speaker 2, etc. broken out on your transcript.
We are working on releasing more functionality if you are a Windows user, though you will see You and Others broken out for the time being.
Why is my transcript not accurate?
Your Supernormal app uses your local machine audio to capture the meeting. What this means, is we use your Mac system microphone to capture what is being said.
If your transcript is confusing, or seems to be inaccurate, please confirm the following:
Head to System Settings
Scroll down to Sound
Head to the Output and Input section and confirm which name and type is defaulted
Note: the Supernormal app is most accurate when your Mac microphone is defaulted (highlighted) for each. If you are having inaccurate transcript results, it may be because your phone or other system microphone is defaulted, and switching to your Mac microphone will improve results
All other questions about transcript and speakers, please reach out to [email protected] to speak with our team!