All Collections
Getting Started
Importing a recording
Importing a recording
Get notes and transcripts for any meeting you've already recorded
Miguel Velazquez avatar
Written by Miguel Velazquez
Updated over a week ago

If you have a Pro account, Supernormal can generate notes and a transcript for meetings that you've recorded elsewhere.

Importing a video

To import a video, go to and click on the "Import" button on the top right-hand side of your screen.

You'll see the following box pop up. Simply drag your video file or click on "Select a file to upload" to choose the meeting file you want to import.

Once you've selected the file, click "Upload" and that's it! The video will upload and you'll see a meeting page generated for it. Once the meeting transcript has been processed, you'll be able to generate notes by selecting a template.

NOTE: It can take a few minutes for the transcript and notes to generate for an imported meeting, so if you see the screen above after you've imported a video, please wait a while and then refresh the page.

Frequently Asked Questions

Can I import an audio-only recording of a meeting?

Yes, a recording does not need to have video in order to generate notes and a transcript, but it does need to be in a supported file type (Webm or MP4).

Why am I not seeing a transcript or notes for my imported meeting?

It can take a few minutes for a transcript and notes to generate. Please wait a few minutes and then refresh the page. If after 20 minutes you're still not seeing notes or a transcript, get in touch with our team via the Intercom button on the bottom right-hand side of your screen.

Is there a limit to how long a recorded meeting can be?

Supernormal will generate notes and a transcript for recorded meetings that are up to 3 hours long, so long as the file size is less than 1GB.

NOTE: Transcriptions can not be broken out by speaker for imported audio and video. It will be available in block form. If you need a dialog format, we suggest inviting Supernormal to your meetings when possible.

Did this answer your question?