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Using Supernormal with Zoom
Using Supernormal with Zoom

Learn how to transcribe (and record) your Zoom meetings

Miguel Velazquez avatar
Written by Miguel Velazquez
Updated over a week ago

Supernormal allows you to automatically transcribe or record video of all of your Zoom calls, or selectively choose which calls get captured.

Automatically transcribe all meetings

To automatically capture transcription on all of your meetings, turn on "Take notes for Zoom and Teams meetings" from your Account Settings page.

Supernormal will automatically join and transcribe any Zoom meeting on the calendar that you've linked to your Supernormal account.

Automatically record video of all meetings

If you'd like to also record all of your Zoom meetings, turn on "Record audio & video" from the your Account Settings page.

In addition to transcribing your Zoom meeting, Supernormal will also record the video and audio from the meeting.

Choose which meetings Supernormal captures

You can also opt to not run Supernormal automatically and instead only run it on specific meetings.

To do so, first make sure that the "Take notes.." and "Record audio & video" settings are turned off in your Account Settings page as shown here:

Adding Supernormal to specific meetings only

Before the meeting starts → Invite via calendar event

When your calendar is synced with Supernormal, you can add Supernormal to any meeting by adding [email protected] as an invitee/participant on the calendar event. Note that you must sync your calendar with Supernormal for this method to work.

During the meeting → invite from the “Participants” flow within Zoom

To add Supernormal to a Zoom meeting while it is in progress, select "Participants" at the bottom of the meeting screen, then "Invite" at the bottom of the side bar that opens. Upon selecting "Invite", choose your email provider from the screen and input [email protected] in the “To” field and send!

Send the email that populates to [email protected] from the email address that is linked to your Supernormal account. After a few seconds, the Supernormal AI bot will join the meeting, at which point the meeting will start to be recorded.

❗ A few important things to keep in mind!

🎥 By default, when joining via the participant flow or calendar invite, Supernormal will capture both transcription and video.

⏳ It can take up to 60 seconds for the Supernormal AI bot to join a call after the invite has been sent. Please be patient!

🤝 The meeting host must allow the Supernormal bot to join the call. If the host does not let the bot in, Supernormal cannot transcribe or record the meeting.

✉️ The email to [email protected] MUST come from the email address that is linked to your Supernormal account. Sending it from a different email address will not work.

🌟 Zoom and Teams support, as well as video recording are Pro features. They are not supported on the Starter Plan.

After the meeting has finished

Shortly after your meeting has concluded, you will get an email from Supernormal letting you know that your meeting is ready for notes to be generated and shared with others. You will also see the meeting under "Your recordings" in the Supernormal home page.

NOTE: removing the bot from the call part-way through will end the transcription (and recording) at that point. You will be able to see the only the section of the meeting where the bot was a participant.

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