Supernormal

Fabian Perez

Colin Treseler

Katie Lane

Capture meetings with Norma and the Google Meet Chrome extension

Supernormal Web

Noticing your Supernormal looking a bit different? Find out what's new!

What's new with Supernormal?

Learn how to connect your calendar to enable automatic joining on your Zoom and Teams meetings

Connecting your Calendar

Get the most accurate transcripts by setting your spoken language

Setting your language preferences

Ensure that Supernormal always joins your important meetings

Managing which calendar events Supernormal joins

How to install the Supernormal Chrome extension with just a few clicks

Installing the Chrome extension

Policies and Guidelines

Supernormal offers 3 plan tiers to support your team according to its needs; Starter, Pro and Business.

Plans & Pricing

Select a plan that best fits the size of your team, meeting volume and workflow needs

What is included in the new plans?

Setting up Okta SSO

Getting Started

Account settings and processes for capturing transcripts and video of your meetings

Capturing meetings using Chrome Extension & Norma

Norma for Google Meet

Automatically capture all calendar events

Invite Supernormal to capture select Google Meet meetings.

Selectively capture calendar events

Capture Google Meet meetings that are not scheduled on your synced calendar

Automatically capture Ad-hoc meetings

Using Norma to capture Google Meet meetings

Google Meet with Norma

Configure your preferences for Google Meet meetings in Account Settings

Setting preferences for Google Meet Capture

Automatically transcribe all calendar events

Choose which meetings you'd like Supernormal to capture

Capture video recordings of your calendar events

Using the Supernormal Chrome extension to capture meetings 

Google Meet with the Extension

Configure your preferences for Microsoft Teams meetings in Account Settings

Setting preferences for Teams capture

Invite Supernormal to meetings you attend that are not listed your calendar

Capture ad-hoc meetings

Microsoft Teams

Configure your preferences for Zoom meetings in Account Settings

Setting preferences for Zoom capture

Learn how to transcribe (and record) your Zoom meetings

Requirements for using Supernormal with Zoom

Zoom 

Integrations- Overview

How to integrate Supernormal with Hubspot

HubSpot Integration

How to integrate Supernormal with Pipedrive

Pipedrive Integration

Learn how to connect Supernormal to other apps using Zapier

Zapier Integration

Getting started with Zapier

Workable Integration

How to integrate Supernormal with Salesforce

Salesforce Integration

Integrate with Zoom for direct capture of your Zoom meetings

Zoom Integration

Sync tasks created by Supernormal with Asana.

Asana Integration

Sync tasks created by Supernormal with ClickUp.

ClickUp Integration

Linear Integration

Learn how to connect Supernormal meeting notes with the apps you're already using.

Integrations

Abigail Campbell

Learn how to use features, share notes, manage your organization, billing and more

Using Supernormal

Upgrade your plan to take advantage of unlimited meeting coverage, collaborative workflows, custom prompts, templates, integrations &more

Upgrade to PRO or Business plan

Add or change your payment method

If you’re the owner or admin for your organization, you can easily access your invoices and payment receipts.

Viewing and downloading invoices

Learn how to upgrade or downgrade plans and how to manage your billing

Managing billing and account plan

Understand how organizations are created, and how to manage your organization settings and members

Understanding how Organizations work

Manage the billing and account settings for your organization

Managing an Organization as an Owner or Admin

Dismantling an Organization

Sharing minutes / meetings within an Organization

Types of roles in Supernormal

View and manage the role of members in your organization

Change a member’s role

Transfer ownership of your Organization

Transferring admin ownership

Managing your Organization

Share videos with specific teammates easily using groups

Creating groups

Learn how to invite or remove group members

Managing group members

Choose how notes shared by group members may or may not be shared externally

Sharing & permissions for Groups

Sharing to Groups

Automatically share new notes and videos to a Slack channel of your choice

Linking a group to Slack

Organize and collaborate with your team in Groups

Groups

Supernormal summaries and changing note templates for more specific insights based on the type of meeting you had

Using meeting templates

Ask Norma

Custom sections enable you extract the precise information you need from your meeting and add it to your notes as a new section.

Custom Sections

Automatically generate and assign meeting tasks, plus create and manage your own tasks in one central place⁠.

Tasks

Create and use insights to extract learnings across your library of meeting notes

Insights

Customize the name of the Supernormal bot for Zoom meetings so that your meeting participants know who has invited Supernormal.

Naming your bot assistant

Understanding how and when to use features

Features

Auto share on the Starter plan

The different ways to share your meeting notes

Sharing your notes with others

Learn how auto-share works and how to share meeting notes with internal and external Supernormal members

Sharing Notes

Changing your synced calendar

Using the Dashboard Calendar view

Zoom requires that meeting hosts enable local recording in their Zoom settings to permit external bots to ask for permission to capture meetings

Enabling local recording for Zoom

Disabling automatic capture of all meetings

Updating the email address on your account

Uninstalling the Chrome extension

Removing bots from Meet

Removing bots from Teams

Removing bots from Zoom

Deleting a meeting from your account

How to delete your Supernormal account and data

Deleting your account

How to

What is included with the Starter Plan?

Which languages does Supernormal support?

Which operating systems does Supernormal work with?

Can I include norma@supernormal.com on a calendar invite?

How do I update my payment method?

How do I cancel and delete my account?

Do I have to use a bot to capture a meeting?

What’s with the Zoom App?

Is there an API available?

How long or short can a meeting be?

When do my meetings or minutes reset?

Which browsers are supported with the Supernormal extension?

Is Supernormal HIPAA compliant?

Can I sync more than one calendar to my Supernormal account?

What happens when I reach my storage limit?

FAQs

The bot is joining meetings without my permission

There are no notes for my meeting

Where is the calendar view of my upcoming meetings?

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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