Supernormal

Katie Lane

Fabian Perez

Abigail Campbell

Learn how to use features, share notes, manage your organization, billing and more

Using Supernormal

Upgrade your plan to take advantage of unlimited meeting coverage, collaborative workflows, custom prompts, templates, integrations &more

Upgrade to PRO or Business plan

Add or change your payment method

If you’re the owner or admin for your organization, you can easily access your invoices and payment receipts.

Viewing and downloading invoices

Learn how to upgrade or downgrade plans and how to manage your billing

Managing billing and account plan

Understand how organizations are created, and how to manage your organization settings and members

Understanding how Organizations work

Manage the billing and account settings for your organization

Managing an Organization as an Owner or Admin

Dismantling an Organization

Sharing minutes / meetings within an Organization

Types of roles in Supernormal

View and manage the role of members in your organization

Change a member’s role

Transfer ownership of your Organization

Transferring admin ownership

Managing your Organization

Share videos with specific teammates easily using groups

Creating groups

Learn how to invite or remove group members

Managing group members

Choose how notes shared by group members may or may not be shared externally

Sharing & permissions for Groups

Sharing to Groups

Automatically share new notes and videos to a Slack channel of your choice

Linking a group to Slack

Organize and collaborate with your team in Groups

Groups

Supernormal summaries and changing note templates for more specific insights based on the type of meeting you had

Using meeting templates

Ask Norma

Custom sections enable you extract the precise information you need from your meeting and add it to your notes as a new section.

Custom Sections

Automatically generate and assign meeting tasks, plus create and manage your own tasks in one central place⁠.

Tasks

Create and use insights to extract learnings across your library of meeting notes

Insights

Customize the name of the Supernormal bot for Zoom meetings so that your meeting participants know who has invited Supernormal.

Naming your bot assistant

Understanding how and when to use features

Features

Auto share on the Starter plan

The different ways to share your meeting notes

Sharing your notes with others

Learn how auto-share works and how to share meeting notes with internal and external Supernormal members

Sharing Notes

Changing your synced calendar

Using the Dashboard Calendar view

Zoom requires that meeting hosts enable local recording in their Zoom settings to permit external bots to ask for permission to capture meetings

Enabling local recording for Zoom

Disabling automatic capture of all meetings

Updating the email address on your account

Uninstalling the Chrome extension

Removing bots from Meet

Removing bots from Teams

Removing bots from Zoom

Deleting a meeting from your account

How to delete your Supernormal account and data

Deleting your account

How to

Find answers and get help from Intercom Support and Community Experts

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